Frequently
Asked Questions
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Is Saathi a bank?
Saathi is not a bank. It's a financial technology platform that offers products and services to help you manage your money better. It partners with banks and other financial institutions to provide innovative ways to spend, save, and be rewarded for good financial behavior.
Do I need to do KYC?
Yes. As per the Reserve Bank of India (RBI) guidelines, in order for banks or NBFCs, KYC process must be mandatorily completed. But do not worry! This is a one-time process and only requires a couple of minutes of your time. You simply have to enter your details and verify them directly on Saathi's app.
What information is needed as proof?
You will need your PAN number, Aadhaar ID and registered Aadhaar Mobile Number and the ability to take a selfie on your phone. We will check your details against the national PAN and Aadhaar register.
What sort of account will I get?
You will receive a flexible savings account that pays interest on any savings held. The account will be insured up to 5 Lakh under the RBI scheme and you can access your saved money at any time. Along with your account, you will also receive a virtual card that you can use to purchase any products you save towards using Saathi.
Can I add my virtual card to Google or Apple Pay?
Our team is working hard to bring this feature to you, keep an eye out!
What is the Savings Club?
Saathi Savers are our amazing early users who joined the app right at the start to test the way for everyone else - they are a massive help in trying out features, app flows and proving that saving really is rewarding. You know who you are, and we thank you!